Please read these terms and conditions carefully before using our taxi services. By booking a ride with Cheshire Cars, you agree to abide by the following terms and conditions:

1. Booking and Payment:

   • All bookings must be made through our online platform or by calling our customer service team.
   • Payment for taxi services can be made in cash or via credit/debit card at the end of the journey.
   • Invoices for corporate bookings can be provided upon request.

2. Cancellation Policy:

   • Cancellations made at least 24 hours before the scheduled pickup time will not incur any charges.
   • Cancellations made less than 24 hours before the scheduled pickup time may be subject to a cancellation fee.

3. Fares and Charges:

   • Fares are calculated based on distance traveled, time of day, and any additional services requested.
   • Additional charges may apply for waiting time, detours, or extra stops during the journey.
   • All fares are subject to applicable taxes and surcharges.

4. Airport Transfers:

   • For airport transfers, passengers are responsible for providing accurate flight details and pickup/drop-off locations.
   • Cheshire Cars is not liable for any delays or missed flights due to factors beyond our control, such as traffic or adverse weather conditions.

5. Vehicle Condition:

   • Our vehicles are maintained to the highest standards of cleanliness and safety.
   • Passengers are expected to treat the vehicles with respect and refrain from causing any damage or leaving behind any litter.

6. Passenger Conduct:

   • Passengers are expected to behave in a respectful and courteous manner towards the driver and other passengers.
   • Any behavior deemed inappropriate or disruptive may result in the termination of the journey and additional charges.

7. Liability:

   • While every effort is made to ensure the safety and security of our passengers, Cheshire Cars cannot be held liable for any accidents, injuries, or losses incurred during the journey.
   • Passengers are responsible for their own belongings and valuables.

8. Complaints and Feedback:

   • We welcome feedback from our customers and strive to address any concerns or complaints promptly.
   • Please contact our customer service team with any feedback or complaints regarding our services.

9. Changes to Terms and Conditions:

   • Cheshire Cars reserves the right to amend or update these terms and conditions at any time without prior notice. It is the responsibility of the passenger to review these terms regularly for any changes.

By booking a ride with Cheshire Cars, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

For any questions or clarifications regarding these terms and conditions, please contact us at 01606-49999